FAQs



Penmia is a free, secure online journal application designed to capture, organize, and share personal memories, thoughts, and ideas like never before. Penmia allows you to organize, capture priceless memories and bring them to life with pictures and links. You can customize them the way you’d like, and share them with whoever you’d like.

Capture absolutely anything—from the books you read to the miles you run, and the vacations you experience. It’s your journal, so it’s up to you! You can treat Penmia as a journal to jot down your personal thoughts every day, as a log to capture lists of what is important to you, or any other way you’d like.

Penmia is designed to make it quick and easy to capture your memories. The user-friendly, intuitive interface, makes posting a breeze. As an online application, you can access your Penmia journal anywhere, anytime with an internet connection. In addition, with a mobile site, you can quickly post in Penmia on the go.

Security and privacy are at the front and center of Penmia. Your journal is protected by our encryption-- bank-level security! Unlike a blog (where posts are public), or a paper journal (which is susceptible to snooping eyes) with Penmia, your entries are totally private (unless you choose to enable sharing). Check out our Privacy Policy and Terms of Use.

We have tons of prompts, ideas, and inspiration for you everyday on our Facebook, Twitter, and Pinterest accounts! Connect with us today, and you’ll discover unique, interesting and fun prompts that we hope inspire you! Let us know if you have any ideas you'd like to share with other Penmia users! Post them on our Facebook or share them on Twitter!

Absolutely free! The best things in life are free: sunny afternoons, four leaf clovers, and even double rainbows. We want you to record all those memories here in Penmia, without shelling out any money. It’s not that hard to believe, right?



Penmia’s sharing feature lets you share your posts with friends & family by inviting them to view your individual tabs! You can share your detailed memories of vacations, concerts, book lists, etc. with those who matter most. When you create a Collaborative Tab, you can select who you want to share with - it's quick & easy! Those you share your tab with will receive an invite to view the memories that you choose to share. You have complete control over who views your memories, by adding or removing people as you wish. On your My Network page, you can easily see and manage which tabs are being shared with which friends.

Your privacy is extremely important to us. Your entries will never be shown to anyone else unless you personally share them.

Yes! Just click the "Upload Photo" icon above your entry and upload an image from your computer.

It’s your journal; you have control over how you organize your posts! You can organize your journal entries into separate tabs to keep your journal organized and easy-to-use. Create a tab for your vacation memories, a separate one for your favorite books—whatever you’d like! It’s like you have multiple journals in one! Visit your “Tab” page to easily create, customize, sort, and manage unlimited tabs! Check out Penmia’s tagging features and tag your posts to keep them even more organized and easily accessible!

Absolutely! Personalize your Penmia journal exactly how you want! Penmia is designed to allow you to express yourself; you can easily customize your entries and individual tabs specifically to the memories you are capturing! Choose different tab colors to suit your preferences!

Yes, you can choose the specific time and date of your entries by clicking on the calendar icon of your post section. You can even go back and edit the date and time of past entries by choosing the edit icon next to the post you want to edit and selecting “Edit Post”.

Absolutely! Type what you are looking for in the search bar, located below the post section of your Penmia screen. Quickly and easily find the exact memories and posts that you are looking for!

We know that you’re busy and always on the go! Penmia’s mobile application is designed to enable you to capture and read your memories on the go. You can access Penmia’s mobile site on iPhone, iPad, Blackberry, and Android devices! Simply visit Penmia on your mobile browser, log in, and begin posting and reading your memories! Your entries are protected with the same security measures on your mobile device as they are on your computer—bank level security!

To save Penmia as a button on the home screen of your iPhone, visit Penmia on your mobile browser, touch the action icon at the bottom of your screen (it looks like a box with an arrow coming out ), select the “Add to Home Screen” button, and finally hit “Add”. The Penmia icon will then appear on your iPhone screen, where you can move it and easily access Penmia anytime!

You can connect your Penmia journal with your favorite social media sites to create an enjoyable and convenient journaling experience!

If you’d like, you can even share individual tabs with your Twitter followers or Facebook friends! To connect Penmia to your Facebook or Twitter account, simply visit the Social Media section in your Account Settings page. We will never automatically post to your Facebook wall or Twitter account; you are always in complete control of what you share. Your posts will be posted to your social media account of your choice ONLY when you select the Twitter or Facebook checkbox when writing an individual post. If you want to disconnect your Twitter or Facebook account from Penmia, revisit the “Account Settings” section and click “Disconnect.”

Absolutely! You can easily view your memories, organized by tabs, by selecting the tab you would like to view on the left of your screen. Your past posts are neatly displayed, by date, beneath your post section. To edit a past post, select the button on the lower right of that post, and select “Edit Post”. You can also move the post to another tab and/or delete your post if you’d like!



You can easily reach us by email. Our friendly and knowledgeable staff will be happy to answer any of your questions or concerns.

Yes! Simply visit your “Accounts Settings” page to change your display name, username, and/or email address.

No worries! Change your password by selecting the forgot link on the login page and enter your email address. A new password will be generated and sent to this email address. Use the new password to log in to Penmia then change your password to a more permanent password once you are logged in.

Penmia is a completely web-based, hosted solution so all you need is an internet connection and an Internet browser. There is nothing more to install. Penmia works on PC and Mac computers, and all major browsers.

We would hate to see you go, but if you wish to deactivate your account, simply visit your Account Settings page and click the “Deactivate” link. Feel free to include a reason why you are choosing to no longer use Penmia, and click the Deactivate button. If you wish to reactivate your account in the future, please contact us and we will restore your account.

We don’t know why you would, but if you choose to permanently delete your Penmia, you will first need to deactivate it. After deactivating, contact us via email and then we can permanently delete your account.